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Shipping Info


SPECIAL DELIVERY NOTICE:

As our team will be on a year end trip, there is changes in our order lead time.

Delay expected for orders placed on 1st of December onwards,  all orders will only be posted on 12th of January.

Rest assured, your order will arrive before CNY.

We will accept orders as normal on our website.

Malaysia Postage Fees

  • Postage fees is free of charge for all Malaysian order over RM350 using our preferred courier service. *Unusual bulky items is not covered by this offer. 
  • You may request other courier service but you will be required to pay the difference of cost.

International Shipping

  • We currently ship to Singapore, Australia, UAE, Thailand, Brunei, Japan, Hong Kong and Indonesia using EMS. Shipping fees are calculated during checkout. 
  • If your country is not listed above, you may contact us to be quoted the postage fees. 
  • Kindly be noted that international shipping will add approximately 3-8 more working days to the order lead time. 
  • Tax and duties are not included in the total price you paid. Kindly refer your local Custom for more information regarding import tax. 
  • If there is any tax or duties, payment will be made during delivery. If customer do not wish to pay the tax or duties that cause packages to be returned to us, customer will be not be refunded any postage fees.

Order Lead Time

  • Most of our products are pre-order product. For backorder/pre-order items, you will receive the order within 10-15 working days upon payment is successful. 
  • If we do have ready stock items, it will be stated in the title. For ready stocks item, we will ship out within 1 working day upon payment is successful. Your order will be delivered to you within 1-3 working days.
  • Tracking number will be provided once we have posted out your order.
  • Should you have not received the package within 3 working days, kindly contact the respective courier service for more updates.


Our Preferred Courier Service